Energy-on-Call 1 - 100% Renewables


Implementing emissions reduction projects is exciting, but sometimes it can help to have access to experts to help you with your net zero journey.

“Energy-on-Call” (EoC) will give you access to net zero experts who are readily available and able to provide support on an as-needs basis to respond to a range of support needs or queries.


You may not have the in-house resources to assess, specify and procure emissions reduction projects. It helps to engage experts who can provide valuable input and help develop solutions.


You may need to be able to access an expert quickly to be a sounding board to discuss or exchange ideas with. For example, you may want to discuss future ideas or offers received from suppliers.


Often, all that is needed is a quick answer to a problem. Subscribing to Energy-on-Call means you can ring us and ask, without having to go through a new procurement, saving you time and money.

How does Energy-on-Call work?

  • 100% Renewables provides a primary point of contact who will direct our response.
  • You will provide a primary contact through whom support requests or queries will be channelled.
  • Email, phone and MS Teams/Zoom requests are acceptable ways to contact us.
  • We will track time spent on your account. Regularly and at the end of your package, we will provide you with a statement summary, so you can keep track of and assess the value of services.
  • While we anticipate that requests for support will be led by you, we will also proactively contact you to enquire about your current needs.

What are examples of services that we will provide?

A range of valuable services can be provided within the scope of this agreement, such as:

  • Ad-hoc support for your Climate Active carbon neutrality needs
  • You want help to develop business cases for efficiency and renewable energy projects that you want to implement
  • You have received a quotation and want to know whether the cost or savings are accurate based on our experience
  • You want to go to the market for emissions reduction solutions and wish to discuss options and exchange ideas via an online meeting, or to develop technical specifications
  • You are unsure how to look at and interpret a load profile/interval data for a facility and want help to do this
  • You want information on a topic relevant to your sustainability goals
  • You prepare regular reports for management on your greenhouse gas emissions and action plans and want someone to sense-check the data or information before you publish
  • You are interested in including scope 3 emission sources in your carbon inventory and want help to establish your boundary and start collecting data
  • You need to present to management and need help with the content or the delivery
  • You need a quick desktop assessment of a solar PV opportunity

What will you get throughout your subscription to Energy-on-Call?

Payment method and schedule

We will send you an invoice at the start of the period. Once payment is received, your balance will be increased with the dollar value of the package you bought.

Timesheet and rates

  • We will be logging our time against a timesheet using our standard charge-out rates and will submit a detailed timesheet at the conclusion of the EoC service.
  • Once you have used your full allocation or full subscription, you can simply renew and start again.

For further information, please download our Energy-on-Call brochure

What Our Clients Say
about us

“The team at 100% Renewables helped us clearly identify what we needed to do, and the best way to approach it, all while setting up a framework and working document that laid out the information required. The 100% Renewables team is extremely knowledgeable, happy to challenge, and so positive and realistic- it has been a pleasure working with them!”

Emma Brannigan Commercial Director, Hartmann

”100% Renewables service offered was a high level, so nothing really stands out to improve. They have good communication, easy process, and they are knowledgeable providers.”

Paul Jakes Manager Waste and Sustainability, Upper Hunter Shire Council

“Excellent customer service and strong knowledge and expertise.”

Helen Burnie PhD, Senior Coordinator Environmental Services, Blacktown City Council

What our clients say about us

Julia Seddon General Manager Corporate Affairs, Inghams

100% Renewables are professional, engaging renewable energy and carbon experts, the right sort of people to work with if you want to achieve transformational change in pragmatic steps. They spend time understanding the organisation's current state and it's readiness for change before identifying options for the future and steps to get there.”

Dr. Roger Attwater Senior Manager, Environmental Sustainability, Western Sydney University

We have worked with 100% Renewables on a number of important energy strategies for our organization. What we liked best in the recent project delivery was how 100% Renewables engaged with our team in collaboratively developing the plan within a tight timeframe.

Shannon Khalifeh Sustainability Manager Warrigal Aged Care

The 100% Renewables team are great at listening to our needs as their customer. The strategy was tailored to our organisational needs and strategic directions while also incorporating their expert advice.”

Dennis Frost USC Operations Manager, University of the Sunshine Coast

The best part of our experience with 100% Renewables was their personal, professional and partnership approach. Their team is focused on professional output..”

Michael Mathias Manager, Environmental Sustainability, Uniting

100% Renewables is responsive, proactive and effective communicators. I cannot fault the service.”

Deb Matthews Environmental Sustainability, Anglican Care

100% Renewables is always easy to work with. Great people to work with who get results.”

Matt O'Hara Chief Executive Officer, Oak Flats Bowling and Recreational Club and Illawarra Yacht Club

At times during our sustainability journey, we have needed leadership and guidance to achieve our goals. To this end, we are very proud to be Australia's first and only Climate Active certified Carbon Neutral Registered Club. We could not have achieved this without the expertise, leadership and guidance we received from 100% Renewables over the past years. I would have no hesitation in recommending 100% Renewables as your sustainability partner.

Emma Brannigan Commercial Director, Hartmann

The team at 100% Renewables helped us clearly identify what we needed to do, and the best way to approach it, all while setting up a framework and working document that laid out the information required. The 100% Renewables team is extremely knowledgeable, happy to challenge, and so positive and realistic- it has been a pleasure working with them!”

Dan West Manager Sustainability, Environment and Waste, City of Bayswater

100% Renewables know their stuff and bring independent expertise and experience to help you achieve your emission reduction objectives. What we liked best is their customer focus and interest to understand and work with us.

Jessica Marsh Sustainability Officer – Strategic & Environmental Planning, Kempsey Shire Council

I would say that the team at 100% Renewables are extremely professional and talented, and they made an initially daunting task manageable, and we worked with each other every step of the way. The team have great technical skills as well as engagement approaches that work well together. They were easy to deal with, always contactable and delivered our strategy on time, thank you!

Ken Wilson Waste & Sustainability Coordinator, Clarence Valley Council

Barbara and Patrick made our experience with 100% Renewables so easy, they quickly assessed our needs and were able to deliver advice is a practical, friendly and professional manner. 100% Renewables have the knowledge, expertise and capacity to deliver high-quality advice presented in a way that meets the brief and is meaningful to the client organisation.

Gary Murphy General Manager, Lismore City Council

Lismore City Council has set itself the ambitious goal to be self-sufficient in electricity use by 2023. Sustainable Business Consulting was selected to analyse our energy situation, consult with staff and Councillors and to deliver our Renewable Energy Master Plan. They were professional and engaging in their delivery and provided great value to Council. I would recommend them to any organisation who are looking for a long-term renewable energy plan

Learn More

EoC is designed for ad-hoc work. If you are looking to engage us for more substantial pieces of work, please have a look at our other service offers:

Please contact us for further information

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